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Flow Questions

Fans and Extractor Hoods

Replace extractor fan

Question
(not in order, some questions may be skipped based on previous answers)

What sort of controls does your existing fan have?

Tell us the sort of extractor you'd like us to source

What sort of controls would you like on your new fan?

Does the control switch need moving?

Would you like us to supply the new extractor?

Does your bathroom fan have an isolator switch?

Please take a picture of your fuse board.

Tell us about the extractor you'd like us to fit?

What room is the existing fan in?

Fit a brand new fan

Question
(not in order, some questions may be skipped based on previous answers)

What sort of controls would you like on your new fan?

Tell us the sort of extractor you'd like us to source

Will a vent/ducting/hole be prepared before installation?

Tell us about the extarctor you'd like us to fit

How will the fan be mounted?

Which room will the fan be going in?

Would you like us to supply the new extractor?

Please take a picture of your fuse board.

Move a fan

Question
(not in order, some questions may be skipped based on previous answers)

What sort of controls does the fan have?

How will the fan be mounted?

Please take a picture of your fuse board.

Does your bathroom fan have an isolator switch?

In which room is the fan in?

Does the control switch need moving?

Will a vent/ducting/hole be prepared before the fan is moved?

Fit a brand new extractor hood

Question
(not in order, some questions may be skipped based on previous answers)

Take a video of your kitchen and show where the new extractor hood will be going.

What sort of controls would you like on your new extractor hood?

Would you like us to supply the new extractor hood?

Tell us about the extarctor hood you'd like us to fit

Please take a picture of your fuse board.

Will a vent/ducting/hole be prepared before installation?

Tell us the sort of extractor hood you'd like us to source

Move an existing extractor hood

Question
(not in order, some questions may be skipped based on previous answers)

Take a video and show where the hood is currently installed and where you'd like it moving to.

Will a vent/ducting/hole be prepared before the extractor hood is moved?

What sort of controls does your extractor hood have?

Does the control switch need moving?

Please take a picture of your fuse board.

Fuse Boards

Replace a fuse board

Question
(not in order, some questions may be skipped based on previous answers)

Where is the fuse board fitted?

What size is your main fuse?

Take a video of your fuse board's location.

Please take a picture showing the equipment inside your meter box.

Please take a picture of your gas meter showing the earth bonding wire.

Please take a picture of your electricity meter.

Please take a picture of your water pipe earth bonding wire.

Do you use gas in your home?

Why are you upgrading your fuse board?

List of high power items installed/planned to be installed

Where is you electricity meter?

If you have a copy of the EICR please upload it.

Move fuse board

Question
(not in order, some questions may be skipped based on previous answers)

Where is the fuse board currently located?

How far does the fuse board need moving?

What sort of home do you live in?

Please take a picture of your gas meter showing the earth bonding wire.

Where is you electricity meter?

Where would you like to move the fuse board to?

What size is your main fuse?

Take a video of your fuse board's current location.

Please take a picture of your electricity meter.

Please take a picture showing the equipment inside your meter box.

Please take a picture of your water pipe earth bonding wire.

Do you use gas in your home?

List of high power items installed/planned to be installed

Fuse board fault check

Question
(not in order, some questions may be skipped based on previous answers)

List of high power items installed/planned to be installed

Take a video of your fuse board's location

Please describe the fault you're experiencing

Where is the faulty fuse board located?

What sort of home do you live in?

Fit and extra fuse board

Question
(not in order, some questions may be skipped based on previous answers)

Do you use gas in your home?

Where is your main fuse board located?

How far will the new fuse board be from your main fuse board?

Please take a picture of your water pipe earth bonding wire.

Where would you like the extra fuse board installed?

What size is your main fuse?

Where is you electricity meter?

Why are you adding an extra fuse board?

Please take a photo of your electricity meter.

Take a video of your main fuse board's location.

Please take a picture showing the equipment inside your meter box.

Please take a picture of your gas meter showing the earth bonding wire.

What sort of home do you live in?

Heating, Thermostats and Hot Water

Connect a water heater (includes move, replace and fault finding)

Question
(not in order, some questions may be skipped based on previous answers)

Take a clear photo of any label showing the model or specification of the water heater

Which room is the water heater in?

Take a video showing where your cylinder is installed.

Please take a picture of your fuse board.

Where on the tank is the heating element fitted?

Describe the fault you're experiencing

What type of water heater is it?

What sort of work needs doing?

Take a video showing where your water heater is installed

Install Electric Radiators (includes move, replace and fault finding)

Question
(not in order, some questions may be skipped based on previous answers)

Please describe the fault you're experiencing.

Details of locations and quantities of install

Please tell us more about the radiator(s) you would like us to source.

Would you like us to supply the radiator(s)?

Locations & quantities of planned installs by room

Please take a picture of your fuse board.

Which rooms do you need us to work in?

Take a video of your fuse board's current location.

Install a thermostat (includes move, replace and fault finding)

Question
(not in order, some questions may be skipped based on previous answers)

Would you like to fit a smart thermostat?

Take a video showing where your thermostat is currently installed and the path to it's new location.

Would you like us to supply the thermostat?

Take a video showing the thermostat that you're having problems with

Please take a photo of your existing thermostat

Where is the thermostat currently fitted?

Please describe the fault you're experiencing

How do you heat your home?

What sort of work needs doing?

Please tell us more about the thermostat you would like us to source.

Please tell us more about the thermostat that you already have or will source yourself.

Please take a picture of your fuse board.

Where would you like the thermostat fitted?

What is the make and model of your internet router?

Lights, Switches and Sockets

Install lights, switches and sockets (includes move, replace and fault finding)

Question
(not in order, some questions may be skipped based on previous answers)

Tell us what you need us to source.

Tell us what items you'll be supplying.

Please take a picture of your fuse board.

Locations & quantities of planned installs by room

Tell us which rooms we'll be working on

Smart Home Devices

Install smart lights

Question
(not in order, some questions may be skipped based on previous answers)

Please take a picture of your fuse board.

Please tell us more about the smart light you would like us to source.

How many lights would you like to fit in each room?

What is the make and model of your internet router?

Would you like us to supply the smart light(s)?

Please tell us more about the smart light that you already have or will source yourself.

Install new smart doorbell

Question
(not in order, some questions may be skipped based on previous answers)

Take a video of where you'd like to fit your smart doorbell.

What is the make and model of your internet router?

Would you like us to supply the smart doorbell?

Please tell us more about the smart doorbell that you already have or will source yourself.

Please tell us more about the smart doorbell you would like us to source.

Install smart camera

Question
(not in order, some questions may be skipped based on previous answers)

Please tell us more about the smart camera(s) that you already have or will source yourself.

Please take a picture of your fuse board.

How far from the main house will your camera be?

Would you like us to supply the smart camera(s)?

Tell us how many cameras you'd like fitting and where you'd like them fitted.

Do you have an outside power source?

Do you have good WiFi coverage across your property?

Please tell us more about the smart camera(s) you would like us to source.

Does your deattached garage/outbuilding have a power supply?

What is the make and model of your internet router?

Install smart thermostat

Question
(not in order, some questions may be skipped based on previous answers)

How do you heat your home?

What is the make and model of your internet router?

Where would you like the thermostat fitted?

Please tell us more about the thermostat that you already have or will source yourself.

Would you like us to supply the smart thermostat?

What sort of thermostat does your home currently have?

How many radiators does your home have and what controls do they have fitted?

Please take a picture of your fuse board.

Take a photo of your existing thermostat

Please tell us more about the thermostat you would like us to source.

Testing

PAT

Question
(not in order, some questions may be skipped based on previous answers)

Appliance list

Photos of appliances

EICR

Question
(not in order, some questions may be skipped based on previous answers)

How many bedrooms does your home have?

Where is your fuse board?

Please take a picture of your fuse board (consumer unit).

Please count the number of circuits on your first fuse board.

How many of these circuits are not labelled?

Do you have or plan to get a heatpump?

Do you have or plan to get an EV charger?

Please add a copy of your previous EICR certificate

Battery

Installing a home battery

Question
(not in order, some questions may be skipped based on previous answers)

Why would you like to add battery storage to your home?

What brand of battery would you like to install?

How much storage would you like to install?

Where would you like to fit your new battery?

Please take a picture of the space for the new battery.

How many fuse boards (consumer units) are there in your home?

Which one of your fuse boards is closest to the new battery location?

Please take a picture of your fuse board(s) (consumer unit).

Please take a video of the path from your new battery to your fuse boards.

Please take a video of the path from your main fuse board to your new battery location.

Do you have an electric vehicle charging point?

Please take a picture of an area of ground where we can install earth rods.

Do you know where your electricity meter is?

Do you know where your mains fuse is?

Is your mains fuse next to your meter?

Please take a picture of your electricity meter.

Please take a picture of your mains fuse.

What size is your mains fuse?

What is your electricity supply number (MPAN)?

Why would you like to add battery storage to your home?

What brand of battery would you like to install?

How much storage would you like to install?

Do you have a diagram that shows your existing system design?

Please take a picture of your system diagram.

How many kWs can your solar panels generate?

What's the design of your current system?

Please take a picture of your inverter specification label.

Where is your inverter fitted?

Is there space to fit your new battery on the same wall as your inverter?

Where would you like to fit your new battery?

Please take a video showing the path between your inverter and your new battery.

Please take a picture of the space for the new battery.

Please take a picture of the space for the new battery alongside your inverter.

How many fuse boards (consumer units) are there in your home?

Adding a battery to solar system

Question
(not in order, some questions may be skipped based on previous answers)

Does your fuse board(s) have circuits labelled as 'Solar'?

Please take a picture of your fuse board(s) (consumer unit).

Please take a video of the path from your main fuse board to your new battery location.

Do you have an electric vehicle charging point?

How do you get your hot water?

Are you considering using a solar diverter?

Please take a picture of an area of ground where we can install earth rods.

Do you know where your electricity meter is?

Do you know where your mains fuse is?

Is your mains fuse next to your meter?

Please take a picture of your electricity meter.

Please take a picture of your mains fuse.

What size is your mains fuse?

What is your electricity supply number (MPAN)?

What brand of battery do you currently have?

Why would you like to add extra battery storage?

How much battery storage would you like to add?

Please take a picture of your current battery specification label.

Where is you existing battery fitted?

Where would you like to fit your new battery?

Please take a picture showing the new battery location alongside your current battery.

Please take a video of the path between your existing battery and your new battery.

How many fuse boards (consumer units) are there in your home?

Which one of your fuse boards has circuits labelled 'Battery'?

Please take a picture of your main fuse board (consumer unit).

Please take a video of the path from your main fuse board to your new battery location.

Do you have an electric vehicle charging point?

Please take a picture of an area of ground where we can install earth rods.

Do you know where your electricity meter is?

Do you know where your mains fuse is?

Extra batteries for solar and battery systems

Question
(not in order, some questions may be skipped based on previous answers)

Please take a video of the path from your hybrid battery/inverter to your new battery location.

Please take a video of the path from your inverter and battery to your new battery location.

How many fuse boards (consumer units) are there in your home?

Does your fuse board(s) have circuits labelled as 'Solar'?

Please take a picture of your fuse board(s) (consumer unit).

Please take a video of the path from your main fuse board to your new battery location.(system installs)

Please take a video of the path from your new battery location to your existing battery location (modular installs).

Do you have an electric vehicle charging point?

How do you get your hot water?

Are you considering using a solar diverter?

Please take a picture of an area of ground where we can install earth rods.

Do you know where your electricity meter is?

Do you know where your mains fuse is?

Is your mains fuse next to your meter?

Please take a picture of your electricity meter.

Please take a picture of your mains fuse.

What size is your mains fuse?

What is your electricity supply number (MPAN)?

Has your loft space been converted to a room?

Please take a short video that shows the basic layout of the home and point out any changes that have been made to the layout.

Will the property be vacant when the rewiring work is done?

Will you need power in any of the following areas of your home?

Would you like us to include plastering in our quotation?

How many floors does your home have?

Please take a short video that shows the basic layout of the home and point out any changes that have been made to the layout.

In your main home, do you have access to the space under the ground floor?

Pick all of the floor coverings that you have on the other floors of your home.

What type of property is it?

Do you have tiles on the walls that you plan on keeping?

What type of ground floor do you have?

What sort of roof does your main home have?

Do you have or plan to have a utility room with appliances?

How many bedrooms does your home have?

Rewires

Home Rewire

Question
(not in order, some questions may be skipped based on previous answers)

Has your loft space been converted to a room?

Please take a short video that shows the basic layout of the home and point out any changes that have been made to the layout.

Will the property be vacant when the rewiring work is done?

Will you need power in any of the following areas of your home?

Would you like us to include plastering in our quotation?

How many floors does your home have?

Please take a short video that shows the basic layout of the home and point out any changes that have been made to the layout.

In your main home, do you have access to the space under the ground floor?

Pick all of the floor coverings that you have on the other floors of your home.

What type of property is it?

Do you have tiles on the walls that you plan on keeping?

What type of ground floor do you have?

What sort of roof does your main home have?

Do you have or plan to have a utility room with appliances?

How many bedrooms does your home have?